COMPLAINTS


Complaints

We are here to help!


To report concerns about the safety and quality of care of the individuals served:


Please contact Gloria Lawrence via email at info@hopehealthandwellness.community. Please allow 48-72 business hours for a response.


Please include the following information:


  • Location Where the Concern or Event Occurred
  • Your Name
  • Your Street Address, City, State, Zip Code
  • Email
  • Date of Concern or Event Occurrence
  • Brief narrative describing incident


To report a patient safety concern or file a complaint with the Joint Commission, you can:


  1. Visit the Joint Commission's official website.
  2. Look for the "Report a Patient Safety Concern" or "File a Complaint" section.
  3. Follow the provided instructions to submit your complaint or concern.
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